Ella Collingwood - 2021-05-25 15:51


Tim Thorpe - 2021-05-31 16:14
Job status set to '1'.

Tim Thorpe - 2021-06-03 16:47
Job status set to 'Invoice approved - Ok to send'

Samantha Jones - 2021-06-11 14:13
So It looks like this should not have been invoiced as the parts wont be on site until 16/6.  We will need to credit the invoice and re invoice once they receive the parts.


Good Morning

Thank you for your recent order.  

The team at Hansford Sensors in the UK is currently being adversely affected by the COVID-19 situation in the UK. They are following all safety protocols put in place by the NHS and ensuring they are doing all they can to keep team members safe. Even with these measures they have had 5 COVID cases over the recent weeks with another 3 team members in isolation. This is having a large impact on delivery times; your current order is due to arrive at our office for same day despatch on the 16th June 2021.

If you need the items sooner, please let us know the date you require them by, and we will come back to you within 72 hours of what can be done.

Please let us know if you require anything further and we will be in touch again with dispatch information.

Kind Regards,
Jodie Macrae

Samantha Jones - 2021-06-11 14:20
Job set back to in progress - re invoice once parts received

David Luyks - 2021-06-14 09:30
Don't shoot the messenger. Not passing the ball. 
It took 4 weeks just to get the quote to them. they were not happy. I Don't do quotes.

Samantha Jones - 2021-06-22 08:54
Hi, is this good 1 again please?

Tim Thorpe - 2021-06-22 08:55
The parts are being delivered on Friday.  I'll get a delivery docket signed.

Tim Thorpe - 2021-06-29 16:25
Sam, attached is NES delivery docket #3605

Tim Thorpe - 2021-07-04 22:27
Job status set to 'Invoice approved - Ok to send'